How do I request changes to my personal information?

Go to Settings > Account Details in your lobby to update your email, phone or name yourself. For sensitive changes or corrections to payment history, email support@arasslot.club with your account email and the details you want to fix. We verify and respond within 48 hours.

Reference

We Keep Your Information Secure and Transparent

At aras slot, your privacy is built into how we operate. We collect only what we need to verify your account, process your deposits through DANA, OVO, GoPay…

Account verification onlyDANA, OVO, GoPay, QRIS secureYour withdrawal control

Explore the Lobby Read FAQ

What Data We Collect and Why

aras slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with aras slot, we ask for your name, email, phone number and ID to meet Indonesia's payment and anti-fraud requirements. Your deposit and withdrawal history is logged so you can track every transaction through DANA, OVO, GoPay or QRIS. We also

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record your login activity and device information to keep your account safe from unauthorised access. Where local law permits, we may store game history to help resolve disputes. All this data is encrypted and held only as long as your account is active plus a retention
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period for legal compliance. You own your information — where local law permits, you can request to see, correct or remove your data by contacting our support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Privacy Questions – How to Contact Us

We answer privacy requests within 48 hours on weekdays. Use the channels below to ask about your data, request copies of your information, or report a concern about how we handle your details. Our support team in Bandung and across Indonesia is trained to handle privacy matters confidentially.

Team online

Live Chat

Open the chat widget in your account lobby any time between 09:00 and 23:00 Indonesia time, seven days a week. Ask a privacy question and our team will respond in minutes.

Email Support

Send privacy requests to [email protected]. Include your account email and a clear description of what you need. We reply within 24 hours on business days.

Account Settings

Log into your account, go to Settings > Privacy & Data to see your stored information, download your history, or request a data correction right away.

HOW WE PROTECT YOU

Our Data Security and Privacy Practices

aras slot uses industry-standard encryption to protect your personal data and payment information the moment you enter it. Your passwords are hashed so even our staff cannot read them.

Encryption Standard

All data moving between your device and our servers uses TLS 1.3 encryption. Your password is never stored in readable form and cannot be recovered or reset by our team.

Payment Security

DANA, OVO, GoPay and QRIS transactions are verified through each provider's security layer. We do not store your full payment credentials — only a safe token linked to your account.

Cookie Use

We use cookies to keep you logged in across sessions and to remember your lobby preferences. Session cookies expire after 30 minutes of inactivity. Preference cookies last up to one year.

Data Retention

Active account data is kept for the life of your membership. After closure, we delete personal details within 30 days but retain payment records for seven years for audits and dispute resolution.

Third-Party Sharing

We share account data only with payment processors, anti-fraud services and legal authorities where local law permits. We never sell lists or contact details to marketers or other brands.

Your Data Rights

Contact [email protected] to request your full data file, correct inaccurate information, or ask us to delete your account. We respond within 14 days where local law permits.

Privacy Policy FAQs

We delete your personal details like name, email and phone number within 30 days of closure. Game history is anonymised after 12 months so we cannot link it to you. Payment records are kept for seven years to meet accounting and legal requirements where local law permits.

Yes. Log into your account, navigate to Settings > Privacy & Data, and select 'Download My Data'. You'll get a file with your profile, deposit and withdrawal history, and game logs via email within 24 hours.

We store only a secure token linked to each payment method so you don't have to re-enter details every deposit. The actual payment credentials stay with DANA, OVO, GoPay or QRIS, not on our servers. Tokens are deleted 90 days after you remove a payment method.

No. We share account data only with the payment processors handling your DANA, OVO, GoPay or QRIS transactions, and with anti-fraud partners who help protect your account. We never sell your contact details, gaming history or financial data to third parties.

Cookies keep you logged in and remember your game preferences and language choice. Session cookies expire after 30 minutes of inactivity. You can disable cookies in your browser settings or manage them in your account preferences — though login and lobby features work best with them on.

Go to Settings > Account Details in your lobby to update your email, phone or name yourself. For sensitive changes or corrections to payment history, email [email protected] with your account email and the details you want to fix. We verify and respond within 48 hours.

Yes. Whether you access aras slot on your phone's browser, desktop or our app, data travels through the same TLS 1.3 encryption. The app stores your session locally on your device and clears it when you log out or close the app completely.

We Keep Your Information Secure and Transparent

Privacy Questions – How to Contact Us

Live Chat

Email Support

Account Settings

Our Data Security and Privacy Practices

Encryption Standard

Payment Security

Cookie Use

Data Retention

Third-Party Sharing

Your Data Rights

Privacy Policy FAQs

01 What happens to my data if I close my aras slot account?

02 Can I download a copy of my account data and history?

03 How long do you keep my DANA, OVO, GoPay and QRIS payment information?

04 Do you share my personal information with other companies?

05 What does aras slot do with cookies on my device?

06 How do I request changes to my personal information?

07 Is my privacy protected on mobile and desktop equally?

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